Leigh Ann
Certified Veterinary Practice Manager
Leigh Ann has been in the veterinary field for 24 years, the last 21 of which have been with North Memorial. She started her veterinary career as a receptionist and technician and has diligently worked into her current role of Practice Manager. Leigh Ann manages all aspects of our hospital from client and patient care to the business side of things. Leigh Ann passed the Certified Veterinary Practice Manager exam in August of 2021 and earned the distinction of being one of an elite few CVPM’s in North America. This credential is earned after extensive experience in the industry, continuous education, and finally sitting for the test. Leigh Ann loves veterinary medicine and is thankful that she was able to turn her love of animals into a fulfilling career.
Leigh Ann lives with her husband and two daughters who are the light of her life, her dogs “Charles Barkley”, “Roscoe”, and “Max” and the most recent addition of “Louis” their feisty little kitty. In her spare time, she enjoys spending time with her family exploring this amazing country in their camper, cooking, baking, and reading.
Amanda
Assistant Manager/
Grooming manager
Amanda has been at North Memorial Animal Hospital since May of 2003. After spending spending several years as a technician Amanda took over responsibility as the Assistant Manager. Her favorite part of the job is working one on one with the staff and helping them to achieve their goals and grow as employees. Amanda handles North Memorial’s social media and marketing as well as overseeing the grooming department. She has two cats “Stark” and “Anchovy” In her spare time Amanda enjoys reading and traveling the world.
Jessica
Team Leader
Certified Veterinary Technician
Jessica is a graduate of the Vet Tech Institute of Pittsburgh and she has been with us since February of 2011. She wanted to become a technician because she not only loves animals but has a passion for educating pet owners on how to provide the best care for their pets. Seeing a pet back at a recheck appointment that is feeling much better due to our help is her favorite part of the job! Her goal with each visit is to minimize fear & hesitation of our patients and their owners. Jessica has two dogs ” Norman” & “Brody” and 3 cats “Hank”, “Bailey” & “Otis”. In her spare time she enjoys spending time with her sons Spencer & Riley and outdoor activities including fishing and camping. Watching action movies and following the Steelers are also favorite hobbies. Jess lives by the mantra: Treat people how you’d want to be treated. Empathy is key in your career and home life 🙂
Megan
Team Leader
Megan joined North Memorial Animal Hospital in February of 2009. Originally she started in the veterinary field to work with and learn about animals. She now enjoys being a technician and a receptionist to help educate clients. Every time Megan sees a patient she tries to make sure that each one feels safe and comfortable. One goal she has with each visit is to make sure owners have a full understanding of their pet’s medical condition and that they have the tools needed to care for their pet at home. For Megan family is everything. She and her husband have 2 beautiful children at home. They all love and adore their 2 dogs “Mr. Rooney” ( for the Steelers!) a Pomeranian mix and “Colonel” ( aka Popcorn) a poodle mix.
Mary
Patient Care Coordinator
Mary has worked at North Memorial Animal hospital since the day we opened !! She enjoys helping people and educating them on good care for their pets and she loves animals! Her favorite part of the job is taking time to talk with people. When pets come in for a visit her goal is to answer every question she can or find the answer if she cannot. She hopes everyone leaves our building feeling like they received the best care for their pet. Mary lives with her husband and they are blessed with 3 kiddos, they also seem to always have an interesting variety of pets. In her spare time she enjoys spending time with her family, tractor pulls, and relief milking at a local dairy farm. Mary lives by the philosophy: Treat others as you would want to be treated and Jeremiah 29:11.
Dawn
Certified Veterinary Technician
Dawn is a graduate of the Vet Tech Institute and has been at North Memorial since January of 2013. She chose to be a Veterinary Technician because she has an extreme love for animals and wants to help them receive the best care possible. Dawn’s favorite part of the job is working in surgery and being able to develop our “Fear Free” program. Her goal with every patient is to make the pet’s visit as stress free as possible and for them to receive the best care. Dawn lives with her husband Cody and they have 4 cats; ” Kreacher” “Marie” “Reba” & “Sinclair”, 2 dogs “Sidewinder” & “Emily” and 2 guinea pigs; “Luna” & ” “Ginny”. Dawn enjoys reading, spending time with her friends & family and baking.
Favorite Quote: ” Happiness can be found even in the darkest of times, if one only remembers to turn on the light” ~ J.K Rowling
Mary D.
Pet Loss Bereavement Specialist
Mary has been at North Memorial since December of 2013. Her favorite part of the job is meeting and getting to know our wonderful clients and their pets. Mary wants to make everyone feel welcomed. She likes to bring a smile to their faces and comfort owners when needed. Mary has been married for 23 years and has a beautiful daughter, Angelesa. She lives by the mantra: Live every day smiling.
Alexis
Technician/
Receptionist/
Trainer
Alexis has been at NMAH since March of 2018. She has always had a passion for animals and after being a client here for years she always appreciated the work done at North Memorial and wanted to be a part of it. Her favorite part of the job is how different each patient can be , everyone has their own personalities and quirks, which never leads to a boring day! Alexis’s goal with every visit is to make sure clients feel like we treat their pets just like we would our own and help everyone leave as happy as they can. She has one dog, “Blue” who is a Border Collie/Beagle mix. Alexis’s mantra is to “Make each day better than the last one!”
Kristen
Technician/
Receptionist
Kristen joined the NMAH team in June of 2020. Before starting here she worked for several years in an emergency veterinary hospital. Kristen has always wanted to help animals live a long and healthy life and to reduce any pain or suffering for them. Her goal with every visit is to provide the best possible care to ensure a healthy life. Kristen’s favorite tasks at North Memorial are ones that use her technical skills such as blood draws and placing IV catheters. The love of her life is a Rottweiler/Mastiff mix named “Harley”. She lives by the mantra: Be kind and laugh often!
Julia
Technician/
Receptionist
Julia attended the Vet Tech Institute in Pittsburgh and joined our team after her externship in December of 2021. Julia’s wanted to become a vet tech to help educate clients about their pets and to help give pets the best life possible. Her goal with each visit is to answer any questions owners have, making them more confident that their pets are getting the best care possible. Julia’s favorite part of the job is being able to talk with and connect with clients and their furry family members. She has 2 dogs; Gibby & Duke and a cat named Moose.
Jennifer
Receptionist
Jennifer came to NMAH with a wealth of experience in the veterinary world. After moving from the south up to our community here she wanted to stay involved in the field she had trained for. She thinks it’s important to keep your brain challenged! Jennifer’s goal with each visit is that the patient and the owner leave feeling that from start to finish their best interests were put first, and that hopefully the patient can leave happy and not scared. Her favorite part of the job is interacting with our clients and her peers, seeing the humanity and caring that is shared every day! Jennifer lives with her husband and 2 sons. They have a micro farm complete with dogs, cats, chickens, goats, cows and pigs, all depending on the season! Jennifer’s motto in life is “Just keep swimming!”
Lindsey
Technician/
Groomer
Lindsey does dual jobs here at NMAH. She works in the grooming department and as a technician on the hospital side. She knew she wanted to branch out in her animal career and had always wanted to be a technician. Lindsey’s goal with each visit is to make the pets as comfortable as possible because many of them get worked up coming in to see the doctor. Lindsey wants them to know there is truly nothing for them to be worried about and help them have the best time while here that they can. Her favorite part of the job is taking xrays! Lindsey is owned by 4 dachshunds and a beagle.
Emma
Receptionist/
Technician
Emma is both a receptionist and a technician at our hospital. She has always loved all animals and she loves her own! Emma enjoys being able to help others who love their pets. Her goal with every visit is to make sure clients know that we care about them and their pets and to ensure they are cared for in the very best way possible. Emma’s favorite part of the job is getting to interact with clients and all the wonderful animals. She recently got married to her husband, Matthys and has 8 siblings! Emma lives by the philosophy of trying to see the positive in every situation and to be thankful.
Bailee
Receptionist/
Technician
Ever since she was a little girl she wanted to work in the veterinary field, and help keep pets happy and healthy. Bailee’s goal with every visit is to make sure the owner feels heard and the pet is comfortable. She loves it when an owner says “my pet loves you!” Her favorite part of the job is watching the great progress pets make after being sick or injured and hearing that they are doing better from an owner’s update. Bailee has one comical cat, “Oliver”
Autumn
Technician/
Receptionist
Autumn has a passion for animals and for helping them. Her goal with each visit is to make sure the pet has the best care and the clients are satisfied. Her favorite part of the job is seeing different pets and loving on them ( Autumn loves to sing to all the pets if they need a little comfort!) She lives by the mantra “teamwork makes the dream work”
Wednesday
Technician/
Receptionist
Wednesday wanted to work in the veterinary field to help pet’s feel safe and healthy. Her goal with every visit is to focus on client education and to make every patient visit feel a little less scary for them. Wednesday’s favorite part of the job is caring for senior pets because sometimes they need a little extra TLC. She lives with her husband, son and golden retriever “hawk” the captain of scraps disposal. Wednesday lives by the Hakuna Matata philosophy and the mantra “every dream is a wish your heart makes”
Julia
Technician/
Groomer's
Assistant
Julia pulls double duty at NMAH and works in both the grooming department and in the hospital. She knew she want to work in the veterinary field because of her love of animals and the fact that sh wants to help them any way she can. Julia’s goal with every patient is to create a safe and fear free experience so we can meet all the needs of that patient. She loves seeing the different breeds of cats & dogs and working along side great co-workers! At home Julia has 3 cats and 2 dogs.
Elizabeth
Assistant
Liz is currently a high school senior at the Lawrence County Career and Technical School. She works with us while doing her cooperative education, getting both hands on and in class knowledge. Liz has always wanted to be a veterinarian and the role seems like a perfect fit for her. While at NMAH Liz always wants to better the pet in some way, and to educate the owner to the best of her ability. Her family consists of her Mom, Dad & Sister as well as her horse “Secret”, Dog “Lady”, Rabbit “Donkey”, Cats “Smooches” & “Billie”, Gerbil “Bandit” and her turtle “Sir Douglas T. Turtle”
Liz lives by the philosophy ” Be kind, because one moment can change someone’s life. Only you can decide if it’s for the good”